{"id":2725,"date":"2024-07-22T10:35:26","date_gmt":"2024-07-22T10:35:26","guid":{"rendered":"https:\/\/poemthestudio.com\/?page_id=2725"},"modified":"2026-10-29T06:23:58","modified_gmt":"2026-10-29T06:23:58","slug":"shopping-guide","status":"publish","type":"page","link":"https:\/\/poemthestudio.com\/vi\/shopping-guide\/","title":{"rendered":"Shopping Guide"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2725\" class=\"elementor elementor-2725\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-300b087 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"300b087\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d4556b1 elementor-widget elementor-widget-html\" data-id=\"d4556b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\r\n<div class=\"poem-policy-v1 poem-shopping-v1\">\r\n\r\n  <div class=\"pp-head\">\r\n    <h1 class=\"pp-title\">Shopping Guide<\/h1>\r\n    <p class=\"pp-intro\">\r\n      At POEM The Studio, each creation is thoughtfully crafted to celebrate the art of dressing.\r\n      Please take a moment to review our shopping guide before placing your order.\r\n    <\/p>\r\n  <\/div>\r\n\r\n  <div class=\"pp-body\">\r\n\r\n    <section class=\"pp-section\">\r\n      <h3>01. Placing an Order<\/h3>\r\n      <p>\r\n        Browse our collections and select your desired design and size.\r\n        Please review your order details carefully before proceeding to checkout.\r\n      <\/p>\r\n      <p>\r\n        Once your order has been placed, you will receive an order confirmation via email.\r\n        For assistance with your order, please contact us at\r\n        <a href=\"mailto:poem.thestudio@gmail.com\">poem.thestudio@gmail.com<\/a>.\r\n      <\/p>\r\n    <\/section>\r\n\r\n    <section class=\"pp-section\">\r\n      <h3>02. Made-to-Order &amp; Pre-Order<\/h3>\r\n      <p>\r\n        Many POEM creations are made to order or available for pre-order,\r\n        allowing us to carefully prepare each piece.\r\n      <\/p>\r\n\r\n      <ul class=\"pp-list\">\r\n        <li>Production time: Approximately 10\u201315 business days.<\/li>\r\n        <li>Shipping time: Approximately 5\u20137 business days after dispatch.<\/li>\r\n      <\/ul>\r\n\r\n      <p>\r\n        Production and delivery times are estimates and may vary depending on the design,\r\n        material availability, destination, and shipping conditions.\r\n      <\/p>\r\n      <p>\r\n        For designs marked as pre-order, please refer to the availability or estimated\r\n        delivery information provided on the individual product page.\r\n      <\/p>\r\n      <p>\r\n        If you require an outfit for a specific occasion, we recommend contacting us\r\n        before placing your order to confirm the estimated timeline.\r\n      <\/p>\r\n    <\/section>\r\n\r\n    <section class=\"pp-section\">\r\n      <h3>03. Sizing &amp; Product Information<\/h3>\r\n      <p>\r\n        Please consult the size guide and product descriptions before selecting your size.\r\n      <\/p>\r\n      <p>\r\n        As each design may feature different silhouettes, fabrics, and construction techniques,\r\n        we recommend reviewing the measurements and fit details provided for the individual product.\r\n      <\/p>\r\n      <p>\r\n        If you need assistance with sizing or garment details,\r\n        please contact our team before placing your order.\r\n      <\/p>\r\n    <\/section>\r\n\r\n    <section class=\"pp-section\">\r\n      <h3>04. Pricing &amp; Payment<\/h3>\r\n      <p>\r\n        Product prices and applicable shipping charges will be displayed on our website\r\n        or at checkout before you complete your purchase.\r\n      <\/p>\r\n      <p>\r\n        POEM The Studio accepts the following payment methods:\r\n      <\/p>\r\n\r\n      <ul class=\"pp-list\">\r\n        <li>PayPal: Online payments through PayPal.<\/li>\r\n        <li>OnePay: Online payments through our OnePay payment gateway.<\/li>\r\n        <li>Direct Bank Transfer: Payment by bank transfer using the details provided by our team.<\/li>\r\n      <\/ul>\r\n\r\n      <p>\r\n        Please follow the payment instructions for your selected method.\r\n        Orders will be processed in accordance with the applicable payment\r\n        and order confirmation procedures.\r\n      <\/p>\r\n      <p>\r\n        For international orders, customs duties, import taxes, or other local charges\r\n        may apply depending on the destination country's regulations.\r\n      <\/p>\r\n    <\/section>\r\n\r\n    <section class=\"pp-section\">\r\n      <h3>05. Shipping &amp; Delivery<\/h3>\r\n      <p>\r\n        POEM The Studio offers shipping to available destinations worldwide.\r\n      <\/p>\r\n      <p>\r\n        Estimated shipping time is approximately 5\u20137 business days after dispatch.\r\n        Delivery times may vary depending on the destination, customs clearance,\r\n        courier operations, and other circumstances beyond our control.\r\n      <\/p>\r\n      <p>\r\n        Tracking information will be provided when available.\r\n      <\/p>\r\n      <p>\r\n        Please ensure that your shipping address, contact number,\r\n        and email address are accurate when placing your order.\r\n      <\/p>\r\n    <\/section>\r\n\r\n    <section class=\"pp-section\">\r\n      <h3>06. Order Changes &amp; Cancellations<\/h3>\r\n      <p>\r\n        As many POEM creations are made to order, production may begin after an order is confirmed.\r\n      <\/p>\r\n      <p>\r\n        If you need to request a change or cancellation, please contact us as soon as possible.\r\n        Requests will be reviewed based on the order's production status\r\n        and applicable terms and conditions.\r\n      <\/p>\r\n      <p>\r\n        Changes cannot be guaranteed once production has started\r\n        or an order has been dispatched.\r\n      <\/p>\r\n    <\/section>\r\n\r\n    <section class=\"pp-section\">\r\n      <h3>07. Returns &amp; Exchanges<\/h3>\r\n      <p>\r\n        Please refer to our\r\n        <a href=\"https:\/\/poemthestudio.com\/vi\/return-exchange\/\">Return &amp; Exchange Policy<\/a>\r\n        for detailed information about eligibility, procedures, and applicable conditions.\r\n      <\/p>\r\n      <p>\r\n        If you receive an item that appears damaged, defective, or incorrect,\r\n        please contact us promptly with your order number and supporting photographs\r\n        so that our team can review the matter.\r\n      <\/p>\r\n      <p>\r\n        Nothing in this policy is intended to limit any consumer rights\r\n        that cannot lawfully be excluded under applicable law.\r\n      <\/p>\r\n    <\/section>\r\n\r\n    <section class=\"pp-section\">\r\n      <h3>08. Customer Care<\/h3>\r\n      <p>\r\n        For questions regarding products, sizing, pre-orders, production timelines,\r\n        or existing orders, please contact us:\r\n      <\/p>\r\n\r\n      <div class=\"pp-contact\">\r\n        <p>POEM The Studio<\/p>\r\n        <p>Email: <a href=\"mailto:poem.thestudio@gmail.com\">poem.thestudio@gmail.com<\/a><\/p>\r\n        <p>Website: <a href=\"https:\/\/poemthestudio.com\/vi\/\">poemthestudio.com<\/a><\/p>\r\n      <\/div>\r\n\r\n      <p>\r\n        Thank you for choosing POEM and for allowing our creations\r\n        to become part of your story.\r\n      <\/p>\r\n      <p class=\"pp-closing\">\r\n        Poetry is not only meant to be read. It can also be worn.\r\n      <\/p>\r\n    <\/section>\r\n\r\n  <\/div>\r\n<\/div>\r\n\r\n<style>\r\n.poem-policy-v1.poem-shopping-v1 {\r\n  font-family: 'Cabin', sans-serif;\r\n  max-width: 760px;\r\n  margin: 0 auto;\r\n  padding: 120px 28px 130px;\r\n  color: #111;\r\n  background: #fff;\r\n  box-sizing: border-box;\r\n}\r\n\r\n.poem-shopping-v1 *,\r\n.poem-shopping-v1 *::before,\r\n.poem-shopping-v1 *::after {\r\n  box-sizing: border-box;\r\n}\r\n\r\n.poem-shopping-v1 .pp-head {\r\n  margin-bottom: 92px;\r\n  padding-bottom: 34px;\r\n  border-bottom: 1px solid rgba(17,17,17,.08);\r\n}\r\n\r\n.poem-shopping-v1 .pp-title {\r\n  margin: 0;\r\n  font-size: 42px;\r\n  line-height: 1.08;\r\n  font-weight: 500;\r\n  letter-spacing: .04em;\r\n  color: #111;\r\n  text-transform: none;\r\n}\r\n\r\n.poem-shopping-v1 .pp-intro {\r\n  margin: 22px 0 0;\r\n  max-width: 580px;\r\n  font-size: 15px;\r\n  line-height: 2;\r\n  color: #6b6b6b;\r\n  font-weight: 400;\r\n}\r\n\r\n.poem-shopping-v1 .pp-body {\r\n  display: flex;\r\n  flex-direction: column;\r\n  gap: 0;\r\n}\r\n\r\n.poem-shopping-v1 .pp-section {\r\n  padding: 28px 0 30px;\r\n  border-bottom: 1px solid rgba(17,17,17,.06);\r\n}\r\n\r\n.poem-shopping-v1 .pp-section:last-child {\r\n  border-bottom: none;\r\n  padding-bottom: 0;\r\n}\r\n\r\n.poem-shopping-v1 .pp-section h3 {\r\n  margin: 0 0 14px;\r\n  font-size: 11px;\r\n  line-height: 1.5;\r\n  font-weight: 500;\r\n  letter-spacing: .2em;\r\n  text-transform: uppercase;\r\n  color: #111;\r\n}\r\n\r\n.poem-shopping-v1 .pp-section p {\r\n  margin: 0;\r\n  font-size: 14px;\r\n  line-height: 2;\r\n  color: #5f5f5f;\r\n  letter-spacing: .01em;\r\n  font-weight: 400;\r\n}\r\n\r\n.poem-shopping-v1 .pp-section p + p {\r\n  margin-top: 13px;\r\n}\r\n\r\n.poem-shopping-v1 .pp-list {\r\n  margin: 15px 0;\r\n  padding: 0 0 0 18px;\r\n  list-style: disc;\r\n}\r\n\r\n.poem-shopping-v1 .pp-list li {\r\n  margin: 0 0 8px;\r\n  padding: 0;\r\n  font-size: 14px;\r\n  line-height: 1.9;\r\n  color: #5f5f5f;\r\n  font-weight: 400;\r\n}\r\n\r\n.poem-shopping-v1 .pp-list li:last-child {\r\n  margin-bottom: 0;\r\n}\r\n\r\n.poem-shopping-v1 a {\r\n  color: #111;\r\n  text-decoration: underline;\r\n  text-decoration-thickness: 1px;\r\n  text-underline-offset: 3px;\r\n  overflow-wrap: anywhere;\r\n  transition: opacity .2s ease;\r\n}\r\n\r\n.poem-shopping-v1 a:hover {\r\n  opacity: .6;\r\n}\r\n\r\n.poem-shopping-v1 .pp-contact {\r\n  margin: 18px 0;\r\n}\r\n\r\n.poem-shopping-v1 .pp-contact p + p {\r\n  margin-top: 4px;\r\n}\r\n\r\n.poem-shopping-v1 .pp-closing {\r\n  margin-top: 14px !important;\r\n  color: #111;\r\n  font-style: italic;\r\n}\r\n\r\n@media (max-width: 767px) {\r\n  .poem-policy-v1.poem-shopping-v1 {\r\n    max-width: 100%;\r\n    padding: 72px 18px 82px;\r\n  }\r\n\r\n  .poem-shopping-v1 .pp-head {\r\n    margin-bottom: 54px;\r\n    padding-bottom: 24px;\r\n  }\r\n\r\n  .poem-shopping-v1 .pp-title {\r\n    font-size: 28px;\r\n    line-height: 1.12;\r\n  }\r\n\r\n  .poem-shopping-v1 .pp-intro {\r\n    margin-top: 16px;\r\n    font-size: 14px;\r\n    line-height: 1.9;\r\n  }\r\n\r\n  .poem-shopping-v1 .pp-section {\r\n    padding: 22px 0 24px;\r\n  }\r\n\r\n  .poem-shopping-v1 .pp-section h3 {\r\n    margin-bottom: 10px;\r\n    font-size: 10.5px;\r\n    letter-spacing: .16em;\r\n  }\r\n\r\n  .poem-shopping-v1 .pp-section p,\r\n  .poem-shopping-v1 .pp-list li {\r\n    font-size: 13.5px;\r\n    line-height: 1.9;\r\n  }\r\n\r\n  .poem-shopping-v1 .pp-list {\r\n    margin: 12px 0;\r\n    padding-left: 17px;\r\n  }\r\n\r\n  .poem-shopping-v1 .pp-section p + p {\r\n    margin-top: 11px;\r\n  }\r\n}\r\n\r\n@media (prefers-reduced-motion: reduce) {\r\n  .poem-shopping-v1 a {\r\n    transition: none;\r\n  }\r\n}\r\n<\/style>\r\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Shopping Guide At POEM The Studio, each creation is thoughtfully crafted to celebrate the art of dressing. Please take a moment to review our shopping guide before placing your order. 01. Placing an Order Browse our collections and select your desired design and size. Please review your order details carefully before proceeding to checkout. Once your order has been placed, you will receive an order confirmation via email. For assistance with your order, please contact us at poem.thestudio@gmail.com. 02. Made-to-Order &amp; Pre-Order Many POEM creations are made to order or available for pre-order, allowing us to carefully prepare each piece. Production time: Approximately 10\u201315 business days. Shipping time: Approximately 5\u20137 business days after dispatch. Production and delivery times are estimates and may vary depending on the design, material availability, destination, and shipping conditions. For designs marked as pre-order, please refer to the availability or estimated delivery information provided on the individual product page. If you require an outfit for a specific occasion, we recommend contacting us before placing your order to confirm the estimated timeline. 03. Sizing &amp; Product Information Please consult the size guide and product descriptions before selecting your size. As each design may feature different silhouettes, fabrics, and construction techniques, we recommend reviewing the measurements and fit details provided for the individual product. If you need assistance with sizing or garment details, please contact our team before placing your order. 04. Pricing &amp; Payment Product prices and applicable shipping charges will be displayed on our website or at checkout before you complete your purchase. POEM The Studio accepts the following payment methods: PayPal: Online payments through PayPal. OnePay: Online payments through our OnePay payment gateway. Direct Bank Transfer: Payment by bank transfer using the details provided by our team. Please follow the payment instructions for your selected method. Orders will be processed in accordance with the applicable payment and order confirmation procedures. For international orders, customs duties, import taxes, or other local charges may apply depending on the destination country&#8217;s regulations. 05. Shipping &amp; Delivery POEM The Studio offers shipping to available destinations worldwide. Estimated shipping time is approximately 5\u20137 business days after dispatch. Delivery times may vary depending on the destination, customs clearance, courier operations, and other circumstances beyond our control. Tracking information will be provided when available. Please ensure that your shipping address, contact number, and email address are accurate when placing your order. 06. Order Changes &amp; Cancellations As many POEM creations are made to order, production may begin after an order is confirmed. If you need to request a change or cancellation, please contact us as soon as possible. Requests will be reviewed based on the order&#8217;s production status and applicable terms and conditions. Changes cannot be guaranteed once production has started or an order has been dispatched. 07. Returns &amp; Exchanges Please refer to our Return &amp; Exchange Policy for detailed information about eligibility, procedures, and applicable conditions. If you receive an item that appears damaged, defective, or incorrect, please contact us promptly with your order number and supporting photographs so that our team can review the matter. Nothing in this policy is intended to limit any consumer rights that cannot lawfully be excluded under applicable law. 08. Customer Care For questions regarding products, sizing, pre-orders, production timelines, or existing orders, please contact us: POEM The Studio Email: poem.thestudio@gmail.com Website: poemthestudio.com Thank you for choosing POEM and for allowing our creations to become part of your story. Poetry is not only meant to be read. It can also be worn.<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-2725","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/poemthestudio.com\/vi\/wp-json\/wp\/v2\/pages\/2725","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/poemthestudio.com\/vi\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/poemthestudio.com\/vi\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/poemthestudio.com\/vi\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/poemthestudio.com\/vi\/wp-json\/wp\/v2\/comments?post=2725"}],"version-history":[{"count":146,"href":"https:\/\/poemthestudio.com\/vi\/wp-json\/wp\/v2\/pages\/2725\/revisions"}],"predecessor-version":[{"id":18756,"href":"https:\/\/poemthestudio.com\/vi\/wp-json\/wp\/v2\/pages\/2725\/revisions\/18756"}],"wp:attachment":[{"href":"https:\/\/poemthestudio.com\/vi\/wp-json\/wp\/v2\/media?parent=2725"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}